Job Title: Quality Assurance Officer
Duty Station: UTAMU Campus, Kungu, Matugga – Bombo Road
Employment Type: Full- time
Position Overview
The Quality Assurance Officer supports the Director of Quality Assurance (DQA) in the coordination, implementation and continuous improvement of the University’s Quality Assurance Systems. The QAO is responsible for the following:
Key Roles and Responsibilities
- Monitoring institutional compliance with approved Quality Assurance frameworks, as well as relevant legal, policy, and regulatory requirements.
- Compiling and analyzing Quality Assurance data to support the development, review, and improvement of quality assurance tools, frameworks, and systems.
- Providing technical and professional support to Academic and Administrative units in the implementation and strengthening of quality assurance mechanisms.
- In consultation with, and under the guidance of the Quality Assurance Director, work collaboratively with School Quality Assurance Coordinators to support and contribute to the implementation of quality assurance and quality enhancement activities across the University.
- Supporting the planning, implementation, monitoring, and continuous improvement of Quality Assurance and Quality Management Systems.
- Reviewing, assessing, and advising on Quality Assurance reports and feedback received from University units.
- Support University units in addressing challenges related to the implementation of quality assurance activities.
- Supporting the conduct of external Quality Assurance Audits, Reviews, and conformity assessments.
- Participate in the organisation, sensitization, education, and training programmes on quality assurance for staff and other relevant stakeholders.
- Participate in preparing periodic quality assurance audit reports and feedback summaries.
- Assist in gathering and sharing information to inform quality improvement initiatives, innovations, and best practices under the guidance of the Director of Quality Assurance.
- Maintains accurate, up-to-date filing and records of quality assurance documents, reports, audit findings, compliance evidence, and related correspondence in accordance with University policies and regulatory requirements.
- Performing any other official duties as may be assigned by the Director of Quality Assurance
Qualifications and Experience
- Applicants must possess a Bachelor’s degree in Education, Computer Science, Business Administration, Public Administration, Statistics or a related field.
- A minimum of one (1) year of work experience in a higher education institution or university system.
- Experience in monitoring and evaluation of systems or programmes will be an added advantage.
Core Technical Skills
- Basic ICT skills, with the ability to navigate systems and support data collection, management, and analysis.
- Ability to monitor institutional processes and assess adherence to policies, standards, and regulatory requirements.
- Good report writing, documentation and record-keeping skills.
- Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
- Good communication skills, with the ability to work collaboratively with diverse stakeholders.
- Willingness to learn, adaptability, and ability to thrive in different work environments.
- High level of integrity, professionalism, and commitment to quality and continuous improvement.
- Basic understanding of National Council for Higher Education (NCHE) standards.
- Ability to collect, interpret and report on complex data sets, including student feedback, graduation rates, and research output.
- Proficiency in drafting clear, precise quality reports, policy documents and curriculum guidance.
How to Apply
Interested candidates are requested to submit their applications, including the application letter, detailed & updated CV in one pdf file to recruitment@utamu.ac.ug
Application deadline: 27th March, 2026 at 5:00PM.
UTAMU is an equal opportunity employer committed to diversity and inclusion. We encourage applications from qualified individuals of different nationalities, regardless of their gender, race, religion, disability, or age.
